Privacy Policy
Last updated: June 04, 2026
At Raju Silks & Sarees, we are committed to safeguarding the privacy of our website visitors and customers. This Privacy Policy details how we collect, use, and protect your personal information when you use our site and purchase our heritage sarees.
1. Information We Collect
When you register, place an order, or contact us, we collect details such as:
- Name and contact details (email, phone number, physical address).
- Billing and shipping information.
- Interaction details (IP address, browser type, site navigation history).
2. How We Use Your Information
We use your personal data to:
- Process transactions, handle shipping, and manage payments securely.
- Send order confirmations, tracking numbers, and account updates.
- Send password reset OTPs and answer customer support inquiries.
- Improve website performance and detect potential fraudulent activities.
3. Data Security & Payment Integrity
We deploy secure technical protocols (SSL/TLS encryption) to secure data transmissions. All transactions are securely handled directly by our PCI-DSS compliant payment gateway partner (Cashfree). We do not collect, process, or store sensitive credit/debit card credentials on our servers.
4. Cookies and Tracking
We use essential cookies to maintain your login session and shopping cart contents. You can adjust your browser settings to decline cookies, but this might restrict some functionalities of the e-commerce store.
5. Sharing of Information
We do not sell, lease, or rent customer databases to third parties. We share data only with necessary service partners (such as courier partners like BlueDart/DHL, and payment gateway Cashfree) strictly to complete your orders.
6. Your Rights
You have the right to request access to, edit, or delete your personal data. You can perform this by logging into your profile page or by contacting us directly at raj.hanumanslk@gmail.com.